The second-hand marketplace Shoppers Voice Anger About Size Updates
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
The second-hand shopping app has revised its measurement guidelines for female and kids' apparel without notifying every member regarding the update.
Digital Channels Backlash
Countless users and merchants are expressing on platforms claiming that product pages now present an altered size classification versus the original listing because of the remapping.
The company said the updated approach better aligns with comparable marketplaces.
The platform has recommended to examine their items and adjust the sizing manually if necessary, which has left users frustrated.
Measurement Approach Changes
Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L used to be a 12 but now shows as UK 16-18.
Member Stories
A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Required Changes
Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.
Marketplace Information
The platform boasts over 100 million users, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: earlier, Vinted reversed a change to its shipping options due to shopper criticism.
