‘Online Monitoring’: The Consumer Goods Giant Seeks to Capitalise On Vaseline’s Viral TikTok Trend.
First identified over 150 years ago in the oil fields of Pennsylvania, the modest tin of Vaseline might not appear as an obvious target for digital platform algorithms.
Yet the brand’s emergence as a TikTok talking point has placed it at the forefront of an advertising revolution, seeing big businesses spending big on content creators and devoting less capital to promoting products in legacy broadcasters.
A Journey from Drilling to Digital
First created commercially in the 1870s by a chemist, Robert Cheeseborough, who noticed oil rig workers using on their skin with a byproduct of the drilling process. Today, a spree of amateur-created clips have documented the product’s widespread use in “life hacks”.
Hailed as a solution for polishing footwear or prolonging the scent of perfume, as well as a fix for creaky hinges. Users have even applied it to combat the nuisance of snack dust adhering to hands.
Leveraging the Buzz
Spotting its digital renaissance, executives at the multinational boosted the tips by having their research teams evaluate the claims and letting the content creators in on the results.
Claims that Vaseline reduced the burn from hot food on the lips were given the thumbs up. Similarly supported were ideas it could extend fragrance and restore leather handbags. Claims that it would brighten smiles or lengthen eyelashes were debunked.
The ‘Digital Ear’ Approach
Print ads and broadcast spots would once have been the cornerstone of its marketing push. But the Vaseline phenomenon has persuaded leaders to dramatically increase investment in content creators.
This tracking of digital spaces to guide corporate planning has been dubbed “social listening”. The company's chief executive, recently appointed, has indicated the goal is to spend half of its colossal advertising budget on platform-based material.
Evolving With Audience Behavior
A leading Unilever executive, who is spearheading the social media effort, said the company was simply adapting to new ways of connecting with customers. She said engaging on social media “without dampening the fun” was crucial.
“What is the key to genuine brand integration? This remains our core objective as brands, since the era of community gossip and talking about what they used.
“There’s this moving away from a broadcast model, where we would just broadcast out … Currently, it's countless discussions, many communities. Changes in digital feeds means that these audiences appear specific, yet they are vast.
“Ensuring your product is discussed by consumers, recommended by peers, that is how you can build trust and relevance. Influencers are vital for this. We’re really scaling this advocacy model.”
A Revolutionary Change in Media
The strategy reflects seismic changes taking place in media consumption, with the youth demographic devoting greater hours to social media platforms than traditional TV, print, or radio.
This change is evidenced by falling revenues for broadcast and newspaper ads. Across Britain, advertising income for major broadcasters have declined by over six hundred million pounds in inflation-adjusted terms since 2019.
Influencer Marketing Expansion
This further signifies a media convergence as corporations essentially turn into content studios, partnering with numerous influencers to boost their products.
A commercial director at a major talent agency said: “Clearly, there is a migration of viewers out of certain traditional media outlets and they are dedicating far more hours to social platforms like Instagram, TikTok and YouTube than they are consuming linear broadcasts or printed matter.
“Numerous corporations inform us people trust recommendations from the individuals they follow compared to commercial messages. It's an ongoing shift.”
He said brands could also save money by focusing on influencers over large-scale legacy ad buys, which also allows them to tweak their content more easily to see what works.
This strategy is expanding. Advertising spending on influencer marketing is growing fourfold quicker than the broader media sector. Across the United States, it has more than doubled since 2021 and is expected to hit tens of billions in 2025.
Traditional Media's Continued Place
Regardless of the massive shift, experts said they believed broadcast ads retained significant importance to play, as TV channels continued to possess the influence to drive countrywide discourse.
Sykes said: “A top-tier ROI marketing event is still major broadcast spectacles. It's not a matter of networks declaring: ‘We are no longer pertinent.’ It’s about who’s capturing attention … There is undoubtedly a future for traditional media.”